Returns & Exchanges
At Mars By GHC, we want you to be completely satisfied with your purchase. If your fashion items don't fit or meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Request
Log into your account and select the order you wish to return, or contact our support team with your order number to start the process.
Prepare Package
Place the items in their original packaging with all tags attached to ensure they remain in unworn, sellable condition during transit.
Ship Items
Affix the prepaid shipping label provided by our team to your parcel and drop it off at any authorized courier location.
Quality Check & Refund
Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing